Managed Security Australia services focus device monitoring and fixing of devices like ASA, IDS, IPS, spam filters and event co-relation tool. Each alert is analyzed and appropriate actions taken based on the Security Incident management Process.

  • Intrusion Detection and Prevention: 24×7 monitoring of your mission critical information infrastructure for any internal or external threats. This includes event correlation and analysis to eliminate false positives and proactively warn you of any threat conditions
  • Perimeter security management: Remote installation, configuration and management of your perimeter security infrastructure on a 24×7 basis. Proactive identification and resolution of fault, performance, and security issues.
  • Vulnerability management: Periodic and real-time scanning for vulnerabilities on your information infrastructure. Identify potential security vulnerabilities and resolve them
  • Compliance monitoring & reporting : Track, audit and report all access to corporate information against standard compliance regulations and generate standards-compliance reporting for auditors
  • Web security management: Proactively scan and detect vulnerabilities as well as offensive content on customer-facing web applications


  • Troubleshooting CSA MC, creating rules and application Classes as Per Customer requirements.
  • Produce monthly reports for customers showing ticket volume, system status, historical reports, and service level benchmarking
  • Go through the Security Advisories and recommend to the customer, work on the devices affected by the advisories and do the necessary changes to protect it
  • Analyze IDS/IPS alerts, providing assistance in false positive validation and tune out the false positive alerts
  • Once the new IPS signature has been released, notify the customer within 24 hours and apply signature updates within 72 hours
  • Provide remote administration of various Cisco Security Products like PIX, ASA, IPS/IDS, MARS, CSA, Ironport, CSC SSM, ACS, ensuring changes met best security practices and would not conflict with current operations
  • Troubleshooting WLC and Access Points issues
  • Provide monthly vulnerability assessments of customer devices and recommends vendor patches or application changes to correct discrepancies and implement those changes for customers as needed
  • Analyzing IDS/IPS data for 25 separate customers providing assistance in false positive validation and advice on remediation strategies to reduce or eliminate attacks
  • Consulting with customers to recommend security design and implementation of security solutions that provide high availability and ensures business continuity.
  • Generating Monthly reports for IDS / IPS, MARS & Ironport devices and post it in the Knowledge Base portal for all customers
  • Troubleshooting L3 and L2 escalated Incident tickets
Customer Devices our SOC team manages currently Count
PIX Private Internet Exchange (Appliance) 10
ASA Adaptive Security Appliance (Appliance) 25
FWSM Firewall Service Module (Module used in 6500 series Switches and 7600 Series Routers ) 2
IDS / IPS Intrusion Detection / Prevention System (Appliance) 20
IDSM IDS Module (Module used in 6500 series Switches ) 4
AIP-SSM Advanced Inspection Prevention – Security Service Module (Module used in ASA ) 10
NME-IPS Network Module (IPS Module used in Routers ) 1
MARS Monitoring, Analyzing and Response System (Appliance) 7
Ironport Web and Mail Traffic Analyzer (Appliance) 1
CSC-SSM Content Security Control – Security Service Module (HTTP, TFTP, FTP, SMTP Traffic Analyzer) 4
CSA MC Cisco Security Agent Management Center (Application installed in Windows or Linux Server) 1
Cisco ACS Access Control Server (Appliance or Application installed in a Server) 4
WLC Wireless LAN Controller (Appliance) 6

About Us

EIL Global New Zealand Ltd is a global information and communications technology company with an impeccable record for providing comprehensive, integrated Managed Services and Professional Services and excelling in Network Infrastructure Management Services (Voice, Data & Video) and other IT Infrastructure Services (End User Computing, Applications, Storage and Virtualization). EIL Global Ltd has offices in Australia, India, United Kingdom, United States of America and Singapore. At EIL Global, the whole spectrum of delivery and service lines include:

Designing, Implementing and Managing Integrated Networking Solutions
Proactive Network Monitoring and Management
NOC (Network Operations Center) & SOC (Security Operations Center) Services
Network Engineering Services in Unified Communications, Collaboration technologies

New Zealand (Auckland)

Level 26 PWC Tower, 188 Quay Street, Auckland 1010, New Zealand

Telephone:  +64 (0) 93632811

E-mail: [email protected]

Australia (Melbourne)

Level 27, 101 Collins Street,
Melbourne VIC 3000, Australia

Telephone:  +61 (03) 9221 6265

E-mail: [email protected]

Australia (Adelaide)

Level 30 Westpac House, 91 King William,
Adelaide SA 5000, Australia

Telephone:   +61 (08) 7088 4865

E-mail: [email protected]