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Operations Support

By the strategic use remote and onsite support, Operations support is provided to EIL Global’s customers in Australia and across the globe. Operations Support is to ensure customers’ business operations run smoothly, when combined with its Managed Services model. The 3 key components are:

BREAK/FIX:

Combined with Managed Services, or as a multi-location package, break/fix services are offered to EIL Global’s customers in Asia Pacific, Europe, Middle East and North America. These are normally provided on 24x7x4 or 24x7xNBD basis.

ONSITE SUPPORT:

Onsite Support is provided for global customers requiring Onsite Support services across a range of technologies such as Cisco, Microsoft, Vmware, Riverbed, NetApp and EMC.

IMACD:

Installation, Move, Add Change and Disposal – These are useful for office/ Data Center relocation.

About Us

EIL Global New Zealand Ltd is a global information and communications technology company with an impeccable record for providing comprehensive, integrated Managed Services and Professional Services and excelling in Network Infrastructure Management Services (Voice, Data & Video) and other IT Infrastructure Services (End User Computing, Applications, Storage and Virtualization). EIL Global Ltd has offices in Australia, India, United Kingdom, United States of America and Singapore. At EIL Global, the whole spectrum of delivery and service lines include:

Designing, Implementing and Managing Integrated Networking Solutions
Proactive Network Monitoring and Management
NOC (Network Operations Center) & SOC (Security Operations Center) Services
Network Engineering Services in Unified Communications, Collaboration technologies

New Zealand (Auckland)

Level 26 PWC Tower, 188 Quay Street, Auckland 1010, New Zealand

Telephone:  +64 (0) 93632811

E-mail: [email protected]

Australia (Melbourne)

Level 27, 101 Collins Street,
Melbourne VIC 3000, Australia

Telephone:  +61 (03) 9221 6265

E-mail: [email protected]

Australia (Adelaide)

Level 30 Westpac House, 91 King William,
Adelaide SA 5000, Australia

Telephone:   +61 (08) 7088 4865

E-mail: [email protected]